(4.3 / 5)2488+ Ratings

Dotster Reviews

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Overall Rating

4.3
6 Reviews
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About Dotster

Dotster.com is a web hosting and domain registrar company that offers a range of hosting solutions to businesses of all sizes. The company provides shared hosting, VPS hosting, and dedicated hosting plans, as well as domain registration and website builder tools.

Dotster offers a variety of tools to help create and edit a first-class website. These tools can get a website up and running after only a few minutes, or help build a masterpiece. The company also offers marketing professionals to design, optimize and advertise websites so as to attract new visitors, increase conversions and build businesses.

For those who can't find time to do all the Web work themselves, Dotster has a staff of trained professionals who assist in a full range of services to help realize goals, so customers can focus on what matters to them—their business.

Dotster also offers WP Live, a service that steps in where web hosting support ends, going the extra mile to ensure a site reaches its potential. Their team of WordPress experts are just a call, click, or chat away.

In addition, Dotster offers additional disk space to enhance websites by increasing available Web-hosting space. They also offer scripting and databases like MS SQL Database and MySQL Database for a powerful database-driven site.

Dotster provides website management tools like Website Builder Express - Business, Website Builder Express - Ecommerce, and Website Builder Express - Starter. These tools make creating a gorgeous website easier than ever. With the Website Builder, customers can build quickly by dragging & dropping, look professional with mobile–friendly themes, and sell easily with a complete online store.

Other services offered by Dotster include Site Backups and Restore, SiteLock, and WordPress Hosting. These services help prevent the loss of critical web files, establish trust with customers, increase sales, and protect sites from identity theft, fraud, spyware, spam, viruses and online scams.

In summary, Dotster is a leading Web hosting provider for small businesses and individuals, offering a range of products and services including web hosting, site security, domain registration, email services, ecommerce & site add-ons and marketing services.

Dotster Coupon & Discount Codes

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Dotster Customer Reviews (6)

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Vilbergur Gíslason
Vilbergur Gíslason
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Feb 14, 2023
Eric Colon
Eric Colon
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Feb 14, 2023
Isabel Hammond
Isabel Hammond
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Feb 13, 2023
Frances Coleman
Frances Coleman
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Feb 11, 2023
Oliver Kristoffersen
Oliver Kristoffersen
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Feb 10, 2023
Adam Brookes
Adam Brookes
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Feb 9, 2023

Dotster Customer’s Q&A

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Dotster FAQs

FAQ

What is the cost of Dotster's services?

Dotster offers a variety of services with different pricing. Here are some of them:

  • Hosting Basic Plan: 1 year - $155.85, 2 years - $299.61, 3 years - $418.34
  • Google Workspace Business Starter: Monthly - $7.20, 1 year - $72.00
  • Domain Privacy & Protection: 1 year - $12.99, 2 years - $25.98, 3 years - $38.97
  • Microsoft 365 Email Essentials: Monthly - $7.99, 1 year - $95.88
  • SiteLock Essentials: Monthly - $8.39, 1 year - $100.68
  • SSL Domain Validated SSL: 1 year - $89.88, 2 years - $172.56
  • Business Phone Local Phone: Monthly - $9.99, 1 year - $95.90
  • Website Backup & Restore Basic: 1 year - $40.99, 2 years - $78.58
  • WebsiteBuilder Express Starter: Monthly- $9.99, 1 year - $95.88
  • WordPress Hosting WP Starter: Monthly - $9.99, 1 year - $119.88

Please note that these prices are subject to change and reflect pricing for most plans purchased in US dollars. It is the sole responsibility of all users to periodically review this information in their account Billing section. Promotional prices apply to the first term of service only and will automatically renew at the regular rate. Regular rates for products and add-ons listed here.

FAQ

How do I contact customer support at Dotster?

Dotster's customer support is available seven days a week. They offer a 24/7 support team to assist with domain, hosting, and online presence needs. There are several ways to contact them including Chat and online form submission. All contacts will be responded to by the same means they are received. The company address is 5335 Gate Pkwy, 2nd Floor, Jacksonville, FL 32256. To report violations of their Terms of Service, there is a Report Member Violations form, or an email can be sent to compliance@dotster-inc.com. Please have the account username, domain name, email & password handy for quick assistance.

FAQ

About dotster.com Prices and Cost?

Dotster.com offers a variety of services with different pricing options. For Hosting, the Basic Plan costs $155.85 for 1 year, $299.61 for 2 years, and $418.34 for 3 years. The Deluxe Plan is priced at $192.35 for 1 year, $370.11 for 2 years, and $479.09 for 3 years. The Ultra Plan costs $248.37 for 1 year, $490.26 for 2 years, and $689.46 for 3 years.

For Google Workspace, the Business Starter is priced at $7.20 monthly or $72.00 annually. The Business Standard costs $14.40 monthly or $144.00 annually. The Business Plus is priced at $21.60 monthly or $216.00 annually.

Domain Privacy & Protection costs $12.99 for 1 year, $25.98 for 2 years, and $38.97 for 3 years. Domain Expiration Protection is priced at $9.99 for the length of the domain term.

For Microsoft 365, the Email Essentials costs $7.99 monthly or $95.88 annually. The Business Plus is priced at $16.99 monthly or $143.88 annually. The Business Pro costs $16.99 monthly or $203.88 annually.

For SiteLock, the Essentials costs $8.39 monthly or $100.68 annually. The Prevent is priced at $239.88 for 1 year, $479.76 for 2 years, and $719.64 for 3 years. The Prevent Plus costs $359.88 for 1 year, $719.76 for 2 years, and $1079.64 for 3 years.

For SSL, the Domain Validated SSL costs $89.88 for 1 year, $172.56 for 2 years, and $258.84 for 3 years. The Wildcard SSL is priced at $359.88 for 1 year, $659.76 for 2 years, and $959.76 for 3 years. The eCommerce SSL costs $299.99 for 1 year and $539.99 for 2 years.

For Business Phone, the Local Phone costs $9.99 monthly or $95.90 annually. The Toll-Free is priced at $19.99 monthly or $191.90 annually.

For Website Backup & Restore, the Basic costs $40.99 for 1 year, $78.58 for 2 years, and $112.78 for 3 years. The Pro is priced at $4.99 monthly, $55.99 for 1 year, $106.50 for 2 years, and $153.90 for 3 years.

For WebsiteBuilder Express, the Starter costs $9.99 monthly or $95.88 annually. The Business is priced at $15.99 monthly or $179.88 annually. The eCommerce costs $19.95 monthly or $239.88 annually.

For WordPress Hosting, the WP Starter costs $9.99 monthly or $119.88 annually. The WP Essential is priced at $184.20 for 1 year, $344.64 for 2 years, and $445.68 for 3 years.

The .COM domain is priced at $11.99 and the .NET domain at $14.99. These prices are subject to change and reflect pricing for most plans purchased in US dollars. Regular rates for products and add-ons listed here apply to the first term of service only and will automatically renew at the regular rate.

FAQ

About dotster.com Popular Products and Services?

Dotster is one of the world's largest domain name registrars, serving millions of customers worldwide. The company offers a range of innovative solutions to individuals and businesses designed to enhance online brand management. The core products and services of Dotster include:

  • Domain registration: This is one of the primary services offered by Dotster. They manage millions of domains for their customers.

  • Web hosting and do-it-yourself website builders: Dotster provides web hosting services and tools for customers to build their own websites.

  • Email services: Dotster offers email services as part of their product offerings.

  • Custom web design: For customers who prefer a more personalized website, Dotster offers custom web design services.

  • Online marketing services: To help businesses grow online, Dotster provides online marketing services.

  • Security and privacy solutions: To ensure the safety and privacy of their customers' online presence, Dotster offers various security and privacy solutions.

These services are designed to provide a secure, personalized web presence with 24/7 support. Dotster is committed to customer success and has built a feature-rich line of value-added, easy-to-use services around its core domain name product.

FAQ

What is the pricing for Dotster's services?

Dotster offers a variety of services with different pricing. Here are some of them:

  • Hosting Basic Plan: 1 year - $155.85, 2 years - $299.61, 3 years - $418.34
  • Deluxe Plan: 1 year - $192.35, 2 years - $370.11, 3 years - $479.09
  • Ultra Plan: 1 year - $248.37, 2 years - $490.26, 3 years - $689.46
  • Google Workspace Business Starter: Monthly - $7.20, 1 year - $72.00
  • Business Standard: Monthly - $14.40, 1 year - $144.00
  • Business Plus: Monthly - $21.60, 1 year - $216.00
  • Domain Privacy & Protection: 1 year - $12.99, 2 years - $25.98, 3 years - $38.97, 4 years - $51.96, 5 years - $64.95
  • Domain Expiration Protection: Length of Domain term- $9.99
  • Microsoft 365 Email Essentials: Monthly - $7.99, 1 year - $95.88
  • Business Plus: Monthly - $16.99, 1 year - $143.88
  • Business Pro: Monthly - $16.99, 1 year - $203.88

Please note that these prices are subject to change and reflect pricing for most plans purchased in US dollars. It is the sole responsibility of all users to periodically review this information in their account Billing section. Promotional prices apply to the first term of service only and will automatically renew at the regular rate. Regular rates for products and add-ons listed here.

FAQ

How long has Dotster been in business?

Dotster, a web hosting and domain name provider, was founded in 1998. It has since grown to be one of the largest in its field, powering more than 1.2 million websites globally. The company offers a range of services including web hosting, email, SSL certificates, web design, and online marketing. Dotster was acquired by Endurance International Group in October 2012.

FAQ

About dotster.com Payment Method?

Dotster.com offers several payment methods. Customers can pay using Credit Card, specifically MasterCard and Visa. It's important to note that only these two types of credit cards can handle payments in non-US dollars. Another available payment method is PayPal. Customers can also pay by Check or Money Order. For credit card payments, customers can update their credit card information through their Domains Dashboard. However, only one credit card can be on file at a time. If a customer wishes to remove all credit cards from their account, they must call support as the system will not allow them to do this on their own. Dotster.com also utilizes services from credit card companies that automatically update credit card information if the card is expired, lost, or stolen. These services are provided by American Express, MasterCard, and Visa. If a customer encounters a 'Zip Code Mismatch' error, it means the billing address provided does not match the billing address on file with the bank or credit card company. In such cases, it is recommended to use a different card or try a different payment method.

FAQ

What is the refund policy of Dotster.com?

Dotster.com offers a 30-day money-back guarantee. If an account is purchased with this guarantee and cancelled within the first 30 days of the term, a full refund of all basic hosting fees paid may be received. However, if the hosting plan included a free domain name and the services are cancelled, there is a non-refundable $15 domain fee. This refund policy is part of Dotster's User Agreement. It's important to read and understand this agreement when using Dotster's services.

FAQ

Can I pay with Bitcoin on Dotster.com?

Dotster.com accepts Credit Card (Only MasterCard and Visa can handle payments in non-US dollars), PayPal, Check or Money Order as payment methods. Unfortunately, Bitcoin is not listed as an accepted payment method on their website.

FAQ

dotster.com Return Policy?

Dotster's refund policy can be found in their Terms of Service under the sections: Term; Termination; Cancellation Policy; Billing and Payment; Payment Policies; Domain Fees; Domain Registration Renewal; Domain Term and Termination. If a customer is not satisfied with Dotster, they offer a money-back guarantee. No questions asked. During the first 30 days, they will refund the hosting fees in full. As for the shipping policy, no specific information was found.

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